From opening an account to making a withdrawal — you'll find answers to all your questions at the t bajje Help Center. Our support team is available 24/7, every day of the week.
Go to the relevant category for the help you need
Opening an account on t bajje is quick and easy. You can get started in just a few minutes.
Depositing and Withdrawing on T Bajje — Step by Step
| Minimum | ৳500 |
| Daily Maximum | ৳5,00,000 |
| Weekly Maximum | ৳20,00,000 |
| Processing Time | 5–30 Minutes |
Getting help on online platforms can sometimes feel impossible — no one answers the phone, emails go unanswered, and live chat is empty. T Bajje has completely changed that experience. Our help center is active around the clock, so even if something goes wrong at 3 AM, someone will be there to help.
T Bajje's help center offers three ways to get in touch. First, Live Chat — with an average response time of 3 minutes. Second, email — for more complex issues. Third, the guides and FAQ on this page, which already cover answers to most common questions.
We get a lot of questions about bonuses on T Bajje. The most common one is: why didn't I receive my bonus? Usually it comes down to one of two reasons — either the bonus conditions weren't met, or the bonus code wasn't entered correctly. For the welcome bonus, the minimum deposit amount must be reached. Cashback bonuses are generally paid out weekly and credited automatically.
One important thing to know is the wagering requirement. Bonus funds can't be withdrawn directly — you need to place a certain amount in bets first. For example, if you receive a ৳1,000 bonus with a 5x wagering requirement, you'll need to bet ৳5,000 before you can withdraw. The full terms for every T Bajje bonus are clearly listed on the bonus page.
Games occasionally fail to load or pages may freeze. In most cases, clearing your browser cache fixes the issue. In Chrome, press Ctrl+Shift+Delete to clear the cache. On mobile, close the app and reopen it. Also check your internet connection — live games require a minimum speed of 3 Mbps.
If you're having trouble with the T Bajje app, first make sure you're running the latest version — older versions may have features that don't work properly. Try updating the app, or uninstall and reinstall it fresh. If the issue persists, you can log into T Bajje's web version using the same account.
T Bajje always puts user security first. The KYC — or Know Your Customer — process may sound like a hassle, but it's actually there to protect you. If someone tries to access your account without authorization and withdraw funds, KYC is what stops them.
Keep Two-Factor Authentication enabled. You'll receive an OTP on your mobile with every login, so even if your password is compromised, your account stays secure. Never share your OTP or password with anyone — no t bajje staff member will ever ask for it.
T bajje believes gaming is entertainment, not an obligation. If you feel your gaming habits are getting out of control, use the Help Center to set deposit limits, take a cooling-off period, or self-exclude temporarily. These services are completely free and available at any time.
The most common questions we get at the t bajje Help Center
Still not resolved? Our team is always ready to help